AT&T knows it’s iPhone-strained network has become a public relations nightmare, with a number of major publication and news channels recently recounting how heavy iPhone use has resulted in unsatisfactory service.
Instead of generating understanding and goodwill, a video posted on YouTube has been mocked by angry customers, social media experts, bloggers and commenters as [...]

Apple is investigating recent reports of iPhones having exploded in Europe, Reuters says. Last week, a teenager in France injured his eye when his girlfriend’s iPhone exploded.
A European Commission spokeswoman told Reuters:
Apple have come back to us … and what they’ve said to us is that they consider these are isolated incidents. They don’t consider [...]

Apple and AT&T are facing two more lawsuits over what customers claim is poor iPhone 3G network performance and hairline cracks in the casing.
Florida residents Onel Gonzalez and Ron J. Brayteson filed a 24-page complaint in the Southern District of Florida on behalf of themselves and all members of the class in their state, demanding [...]

Users who have updated their iPhones to OS 2.2 are facing some significant issues, including problems with applications from the app store, Internet connection issues, problems deleting their mail and more.
Third-party Applications broken - Some third-party applications will no longer function properly under iPhone OS 2.2 due to API changes and other modifications. These include [...]

The iPhone is twice as reliable as the Blackberry after one year of ownership, a new study by SquareTrade finds. SquareTrade, which sells extra warranties for cell phones and other devices, looked at the failure rates of 15,000 phones covered under its plans. The malfunction rate for iPhones after one year is 5.6 percent, compared [...]

MobileCrunch is reporting that some iPhone 3G users have started noticing cracks on the casing of their new 3G iPhones.  While white iPhones seem to be the bulk of the complaints, it may just be because the cracks are more easily spotted on the white surface. At least a handful of Black iPhones have been [...]

The launch of Apple’s much-anticipated 3G iPhone turned into an IT meltdown on Friday, as customers were unable to get their phones working.
“Its such grief and aggravation,” said Frederick Smalls, an insurance broker in Whitman, Mass, after spending two hours on the phone with Apple and AT&T Inc, trying to get his new iPhone to [...]